BIAT ConsultantHow can we help?
Get advice

E-Commerce Audit

E-commerce audit review tests the consistency of order, inventory, payment and accounting records across the business’s sales channels.

Understanding E-Commerce Audit

E-commerce audit review tests the consistency of order, inventory, payment and accounting records across the business’s sales channels.

When to consider this service

Finance leaders, audit committees and process owners preparing a defined review of records and controls can use this service to clarify a particular issue. A useful starting question is: “Why should an e-commerce review follow the whole order cycle?” Begin with the facts behind that question rather than assuming that a standard package will resolve it.

Scope of work

The engagement can cover the following workstreams. The proposal specifies which apply to your matter and what evidence or specialist input is needed.

  • Trace orders through fulfilment and settlement.
  • Review returns discounts and channel deductions.
  • Test inventory and payment-control exceptions.

Documents and information to prepare

Start with the records below where available. They help establish the facts before a more specific checklist is agreed.

  • Order databases.
  • Marketplace statements.
  • Stock movements.
  • Payment logs.

Provide the relevant entity, transaction or reporting period and any existing notice or deadline. Identify missing or inconsistent records so they can be addressed explicitly.

A key issue to resolve

Testing revenue alone may miss inventory or settlement leakage; the scope should follow the complete transaction chain.

How the engagement works

  1. Define the question: trace orders through fulfilment and settlement, using the available order databases and the facts you provide.
  2. Examine the evidence: review returns discounts and channel deductions. Record unresolved information and the assumptions that affect the analysis.
  3. Agree the action: test inventory and payment-control exceptions. Set the required deliverables, responsible owners and any follow-up or external dependency.

Deliverables, fees and timing

The proposal for E-Commerce Audit sets out the analysis, documentation or coordination deliverables and the work you retain. The availability of order databases, marketplace statements, stock movements and payment logs affects readiness and the amount of follow-up needed. Fees and the working schedule are agreed after that initial assessment. Any required independent report, legal representation or authority application is identified as a separate responsibility where relevant.

Discuss your requirement

Share a short summary of your E-Commerce Audit requirement and the records already available. BIATConsultant can assess the proposed scope and explain the next steps.

FAQ

Practical questions about E-Commerce Audit.
Why should an e-commerce review follow the whole order cycle?

Testing revenue alone may miss inventory or settlement leakage; the scope should follow the complete transaction chain.